Website and Storefront Development
Our expertise on HTML development and building templates will surely draw attention and visits to your e-commerce site.
Chat Commerce Development
We're capable of maximizing the popularity and features of Facebook Messenger for a full consumer eComm experience, complete with product catalog, checkout, order updates, and live support.
Systems Integration
We offer a dedicated tech team that can build customized modules for your eComm site.
Payment Gateway Integration
Get paid instantly through Bank Transfers and E-Wallets courtesy of our experience in the integration of API-enabled Payment gateways like Paypal, DragonPay, and Paymongo.
Helpdesk Management Integration
Manage customer inquiries straight from the platform and generate FAQs
CRM Development and Integration
Development or integration of CRM will enable a customer-centric business operation that allows you to connect more with your customers in a highly contextual approach.
Report Automation Development
Generating standard and customized reports based on sales data and ad spends.
Order Management
Services include receiving, tracking, and fulfilling customer orders through a single online system that is prescribed by the client.
Customer Service / Helpdesk
Efficient management of all order-related inquiries through a customer contact platform or help desk.
Platform Playbook
A series of strategies and approaches in executing on specific platforms. This includes tech feasibility, business viability, and customer desirability to create the best user experience possible for your business.
UX Design
The process in which our design teams use to create products that provide meaningful and relevant experiences to users--from the design of the entire process all the way to product integration.
UI Design Work
We create interfaces for digital platforms and tools with a strong focus on its look and feel. This involves the merge of digital brand guidelines, trends, and industry best practices.
Information Architecture
Our goal is to help users find information and navigate easily on your eComm site. We do this by focusing on organizing, structuring, and labeling content in an effective and sustainable way.
Service Design
To achieve a smooth and complete user experience, we'll constantly improve your eComm site's quality and interaction between service provider and customers.
User Experience Audit
We do a comprehensive assessment of your touchpoints starting from the customer journey up to the user interface.
A Usability Test to determine user feedback and perceptions, as well as an Expert Review to revisit your touchpoints and find more ways to improve.
eComm Design Thinking Workshop
Our company also offers a hands-on, activity-based workshop built around the Design Thinking process. It is a collaborative ideation session that sharpens our expertise in finding the right solutions by way of design.
Conversation Design
We curate conversations, defining the flow and its underlying logic in a detailed design specification that represents the complete user experience within a conversational platform like chatbots.
Lead-to-Platform Creatives & Content
With our talented Creative teams at the helm, we're capable of creating imaginative campaigns and content for your eComm business.
In-Platform Content
Guided by a Webstore design and an eContent playbook, we'll recommend various approaches to design your product or Hero images--including multi-angle 3D product renders and SEO (Search Engine Optimization) friendly product descriptions.
Media Management & Strategy
360/end-to-end media recommendation and strategy to provide solutions in achieving more than just your performance objectives, but also your overall business goals in driving revenue and lowering down costs.
Performance Media
Our Media team's expertise covers various services to further drive your eComm site's Lower Funnel Objectives like conversions, sales, purchases, and traffic.
Influencer Marketing
Strong influencer recommendations backed up by extensive research, solid strategy, and wide industry connections.
AB Testing
Our expertise in A/B Testing can test different variables like messaging, placement, and audience to ensure optimized campaign performance.
Dynamic Creative Optimization
Inspired by data and results, we can determine the next best course of action for your materials, be it a visual or a copy tweak, to keep it dynamic and relevant to your market.
Media Reporting and Analysis
We deliver comprehensive post-mortem reports to scope out insights and recommendations in improving the performance of your eComm business.
Web and other Platform Analytics
We gather and analyze platform traffic and activity data and turn these into insights that enhance the customer purchase journey.
Self-Service Performance Dashboard Design
Design of data "house" platforms for direct and independent access, analyses, and presentation or report generation
Market Basket Analysis
We identify business-building opportunities such as cross-selling or upselling, through analysis of online purchases and items bought together.
CRM Analytics
CRM database mining for segmentation, insighting, and predictive modeling
Customer Journey Analytics
Cross-channel, end-to-end data analytics to gain insights on customer behavior across the e-commerce value chain
eComm Discovery & Strategy
Through analysis of your business/brand, target segments and personas, and the state of the market landscape, we generate a clear view of growth opportunities and strategic imperatives that will fulfill your business KPIs.
Data Audit
We audit data types from multiple sources and recommend new techniques for validation and accuracy, accessibility, and usability.
Business Model Development
Strategic planning and design of eCommerce business models
Omni Channel Strategy
Design of consistent, seamless, and meaningful customer experiences across multiple channels
Partnership/ B2B Management
Analysis, implementation, and management of strategic partnerships and service enablers
SEO Audit and Optimization
We review and propose SEO techniques for better eCommerce platform visibility and search ranking.
