eCommerce Platform Development

Chat Commerce

Conversational online shopping platforms that bring your brand voice to life

Value to business

  • Stronger shopper engagement and persuasion in accessible chat platforms that blur the lines between socializing and shopping

  • Chatbots that are inspired by a deep understanding of the shopper-seller connection, across different categories and channels

  • Can be mounted fairly quickly and usually requires minimal integration

Services included

Experience Design

  • Platform Playbook
  • Conversation Design
  • Information Architecture
  • Service Design
  • User Experience Audit


  • Chat Commerce Development
  • Systems Integration
  • Payment Gateway Integration
  • Helpdesk Management Integration
  • CRM Development and Integration

Creative and Content

  • In-Platform eContent
    • Webstore Design
    • eContent Scripts and Playbook
    • Product Videos and Photography


  • Self-Service Performance Dashboard Design